At RRUTIN COSMETICS S.L., we take the privacy of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect the information of users of our website. We comply with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and with the applicable Spanish data protection regulations.

1. DATA CONTROLLER

RRUTIN COSMETICS S.L.

Tax ID (NIF): B24829541

Registered address: C. León y Castillo, 246, 2C, 35005 Las Palmas de Gran Canaria, Las Palmas, Spain

Contact email: hola@rrutin.com

2. DATA WE COLLECT

We may collect the following categories of personal data:

• Identification data: first name and last name

• Contact data: email address, postal address, and phone number

• Billing and payment data

• Information related to orders, returns, and inquiries

• Browsing information: IP address, cookies, and analytics data

3. PURPOSE OF DATA PROCESSING

We process your personal data for the following purposes:

• To manage orders, payments, and shipments

• To handle inquiries, requests, or incidents

• To manage returns or complaints

• To comply with legal obligations in tax, accounting, and administrative matters

• To send marketing communications and promotions when the user has given consent

4. LEGAL BASIS FOR PROCESSING

The legal basis for processing your data is:

• The performance of a contract (order management)

• Compliance with legal obligations

• The user’s consent for receiving marketing communications

5. DATA RETENTION

Personal data will be retained while a contractual relationship exists with the user and, afterwards, for the periods required by applicable tax, accounting, or administrative legislation.

6. DATA RECIPIENTS

To properly provide our services, some data may be shared with third-party providers collaborating with RRUTIN, such as:

• Payment service providers

• Transport and logistics companies

• E-commerce platform technology providers

• Analytics or marketing service providers

These providers will process the data solely for the provision of the corresponding service and in accordance with data protection regulations.

7. INTERNATIONAL TRANSFERS

Some of the technology providers used by RRUTIN may be located outside the European Economic Area. In such cases, data processing will be carried out ensuring an adequate level of protection in accordance with applicable regulations.

8. USER RIGHTS

Users have the right to:

• Access their personal data

• Request the correction of inaccurate data

• Request the deletion of their data

• Request the restriction of processing

• Object to the processing of their data

• Request data portability

• Withdraw consent at any time

To exercise these rights, you can contact us at hola@rrutin.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected.

9. DATA SECURITY

RRUTIN implements the necessary technical and organizational measures to ensure the security of personal data and to prevent loss, alteration, unauthorized processing, or access.

10. COOKIES

This website uses its own and third-party cookies to improve the browsing experience, analyze web traffic, and offer personalized content.

You can find more information in the Cookies Policy available on this website.