Shipping policy
At RRUTIN we ship to all of Spain (Peninsula, Balearic Islands and Canary Islands) and soon to the rest of Europe.
Delivery times
- Peninsula: 24-48 working hours.
- Balearic Islands (Mallorca): 48 working hours.
- Balearic Islands (Ibiza and Menorca): 48 working hours.
- Balearic Islands (Formentera): 48 working hours.
- Canary Islands: 1-3 business days (from our warehouse in Gran Canaria).
Note: Delivery times are counted from when the order is confirmed and handed over to the carrier.
Shipping costs
- The cost is calculated automatically at checkout depending on the destination.
- Free shipping on orders over €40 .
Order preparation
- Orders are prepared Monday through Friday (excluding holidays).
- During special campaigns (sales, Black Friday, Christmas, etc.), preparation times may increase slightly due to the volume of orders.
Local pickup (Gran Canaria)
If you live in Gran Canaria , at checkout you can select the "Local pickup - Free" option.
- Once your order is confirmed, you will receive an email with the exact address of the collection point and the available hours.
- This service is free of charge to the customer.
- The order will be available for collection within 24 to 48 working hours from order preparation .
Special conditions
- Delivery times are indicative and may be affected by circumstances external to RRUTIN (transport strikes, weather conditions, volume peaks on specific dates).
- RRUTIN is not responsible for delays attributable to the courier company, but we will always do our best to help you locate and resolve any issues.
- If the delivery address provided by the customer is incorrect or incomplete, the additional reshipping costs will be borne by the customer.